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Please send through your enquiry or feedback via the form below and you will be contacted by a customer service officer. Alternatively, you could call our Customer Service Centre on 1300 654 329 between 8.30am and 5.30pm Monday to Friday.

To make a claim with the TAC please contact us on 1300 654 329 (local call) or 1800 332 556 (toll-free outside the Melbourne metropolitan area)
8:30am to 5:30pm, Monday to Friday.

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Contact Details

Telephone

1300 654 329 (local call)

1800 332 556

(toll-free outside the Melbourne metropolitan area)

8:30am to 5:30pm, Monday to Friday

Overseas callers
+61 3 5225 6000

Mailing address
(Claims related items)
TAC
GPO Box 2751
Melbourne, VIC 3001

Mailing address
(non-claims related)
TAC
PO Box 742
Geelong, VIC 3220

Email
info@tac.vic.gov.au

Location
60 Brougham Street,
Geelong VIC 3220

Fax
The TAC uses many different fax numbers. To make sure your fax gets to the right area of the TAC, please call us to get the right fax number.

If you need to speak to a counsellor urgently after hours, please call Lifeline on 13 11 14.

Telephone

1300 654 329 (local call)

1800 332 556

(toll-free outside the Melbourne metropolitan area)

8:30am to 5:30pm, Monday to Friday

Overseas callers
+61 3 5225 6000

Mailing address
(Claims related items)
TAC
GPO Box 2751
Melbourne, VIC 3001

Mailing address
(non-claims related)
TAC
PO Box 742
Geelong, VIC 3220

Email
info@tac.vic.gov.au

Location
60 Brougham Street,
Geelong VIC 3220

Fax
The TAC uses many different fax numbers. To make sure your fax gets to the right area of the TAC, please call us to get the right fax number.

If you need to speak to a counsellor urgently after hours, please call Lifeline on 13 11 14.

People's stories

TAC client talsk abou ttheir experience
The TAC regularly shares stories of our clients and their families. Here you'll find client stories and videos about inspiring TAC clients.